3 Ways PR Attracts Multi-Unit Franchisees

Expert advice: Three Ways PR Attracts Multi-Unit Franchisees
Heather Ripley

With a Strong PR Strategy, You Can Find the Right Franchise Partners to Grow Your Brand

You’ve developed your business into a successful operation, perfected your processes so it runs like a well-oiled machine and now you’ve decided to franchise your brand.

But ensuring that you attract the right type of franchisees – those who want to improve your brand and expand into multi-unit owners – can be a daunting task, even if your brand already has some regional or national recognition.

While marketing and advertising can get your name out to the public, it’s public relations (PR) that helps you draw in loyal franchise owners who want to become an integral part of your operations and grow their own investment to include several locations.

PR provides key benefits in promoting your company to potential franchisees that marketing and advertising cannot. Here are three ways PR gets your message out to future partners.

1. PR Showcases Your Growth

When potential franchise owners look to invest in your company, they want to know that your brand is solid, popular and, most importantly, growing.

While you can point to your numbers and inundate potential franchisees with Excel spreadsheets, nothing beats an organic third-party endorsement. Studies have consistently shown that consumers, which include franchise owners, put far more faith in earned media content over any advertising or marketing campaign you can buy.

Growth is a key goal of any company, but especially for franchised ones. Franchised companies not only need to grow their customer base, but they also need to grow their franchise locations to be successful.

So, when you want to show would-be partners how your company is expanding, using links to articles on local news sites or in trade publications builds more confidence in these prospective franchisees’ minds than simply showing them your advertising budget.

Prospective franchisees want to know they will be successful with your franchise. And the right PR agency with experience working with franchised companies will know how to position your business as one that is growing within the market. Leveraging your company’s examples of growth into real-world success stories is a staple in a solid franchising public relations strategy.

2. PR Promotes Your Awards

In addition to showcasing your growth strategy, promoting your company’s awards and accolades can also attract the right kind of franchise owner. Landing on top of the franchising awards lists like those found in FranchiseWire and Entrepreneur prove that you are a franchise worth considering. Through a series of press releases, proactive media outreach and social media content, a franchisor can promote their awards to would-be franchisees. But this takes a strategic public relations plan to ensure your awards are heralded in the places prospective partners will take notice.

Awards increase your credibility and show that you are doing something right. They acknowledge that your franchise has built up the expertise and thought leadership skills it takes to be at the top of your game.

This is attractive to would-be franchise owners for several reasons: awards serve to legitimize the quality of your company’s work, improve employee morale and promote your company’s brand. It’s comforting to potential partners to know that your company has achieved the pinnacle of your industry’s recognition.

And, most importantly, awards also allow you to dominate another media cycle. By winning a highly acclaimed award, you have yet another reason to showcase your company and its credibility in press releases, social media forums and on your own company blog.

Good public relations does two things: it builds relationships, and it tells your story.

Franchise owners want to be a part of award-winning organizations and they are more likely to want to expand their involvement into more than one location if they feel your brand is a winning choice. It’s important that you not only apply for awards within your industry but that you highlight them once you win.

3. PR Tells Your Story

Good public relations does two things: it builds relationships, and it tells your story.

There’s a reason we still read books, watch TV and listen to podcasts: human beings like to hear a good story. Since before the written word was developed, storytelling was the way humans communicated, and it’s still a powerful tool you can use to boost your brand.

While it’s true you still need to share the benefits of your brand, you also need an impactful way to reach potential franchisees. Telling stories about your leadership team, your employees, how your brand helps customers and how your company culture benefits everyone involved will attract dedicated franchise owners who want to grow within your organization.

Your story sets you apart from your competition and can attract franchisees who find your narrative compelling. It’s true that a marketing budget is a necessity in any business today, but the fact remains that a marketing or advertising budget alone will not buy you the credibility and excitement that a PR campaign can.

By drumming up the interest of third-party influencers through a series of press releases and social media campaigns that show your growth and your awards, and that tell your unique story, you can attract the multi-unit franchise owners you want to join your franchising family.

© Copyright FranchiseWire 2026
Heather Ripley

Heather Ripley

For nearly two decades, Heather Ripley has developed and led public relations campaigns for the skilled trades and construction industries, including plumbing, HVAC, roofing, electrical, architecture and engineering, as well as the B2B technology, manufacturing and franchise sectors. As CEO and founder of Ripley PR, Orange Orchard and Adventure PR in Maryville, Tenn., she is passionate about helping business owners grow and succeed.

Before founding Ripley PR in 2013, Ripley held marketing and public relations leadership roles with companies including Clockwork Home Services and CAP Brand Marketing, where she refined her expertise in strategic communications. Growing up in a blue-collar family, she developed a deep appreciation for the skilled trades and the people who keep communities running. Drawing on both her professional experience and her upbringing, Ripley built Ripley PR into the nation's leading PR agency for the home service industry. She expanded the agency in 2018 with the launch of Orange Orchard, a division dedicated to animal welfare nonprofits and foundations, and in 2025 with Adventure PR, which specializes in PR for businesses in the travel and outdoor industries.

In 2021, Ripley published “NEXT LEVEL NOW: PR Secrets to Drive Explosive Growth for Your Home Service Business.” The book offers practical strategies to help home service contractors integrate public relations into their marketing efforts to drive growth and strengthen their businesses. She is also a contributing author for Plumbing & Mechanical, RV Business and Contracting Business magazines.

A 2026 Women We Admire Top Women Leaders honoree and recipient of the 2024 PRNEWS Top Women Award, Ripley is a nationally recognized PR strategist who helps organizations build visibility, strengthen industry leadership and drive business growth through earned media, strategic communications, media relations, social media and content creation. Under her leadership, Ripley PR has earned numerous industry honors, including PR Agency of the Year (2025-2026) from the Corporate LiveWire Prestige Awards and Best Communications/PR Agency (2025) from the Merit Awards. The agency is also a member of Worldcom Public Relations Group, the world's leading partnership of independently owned PR agencies, with more than 110 offices and approximately 2,000 communications professionals across 45 countries on six continents.

Outside of her work in PR, Ripley is co-owner of Foothills Martial Arts & Gracie Jiu-Jitsu in Maryville. She holds a purple belt in Brazilian Jiu-Jitsu and a brown belt in Isshinryu Karate.

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