Munroe Brings Diverse Franchising Experience to Position with the Home Improvement Concepts Franchisor
Stellar Service Brands, the parent company of Restoration 1, bluefrog Plumbing + Drain and Softroc, has named Zach Munroe vice president of franchise development. Munroe, an experienced franchise sales professional, is responsible for attracting and vetting prospective franchisees across Stellar Service Brands’ portfolio of home improvement concepts. Stellar has also promoted Amanda Evans to senior vice president of marketing, Caleb Ward to senior vice president of finance and Kevin Rychel to senior vice president of operations at Restoration 1.
“The support team at Stellar really impresses me,” said Munroe, whose experience includes driving sales for Driven Brand, Burn Boot Camp and SNV International Corp. “I have worked at many brands and know a good team when I see it. The individuals helping our franchisees every day have either been franchisees before or have years of hands-on work in the specific field. I look forward to seeing our brands become true household names in their respective categories.”
Munroe said his career experience has provided insights into all facets of a franchisor’s business. “Today, I can pick and choose what I saw that has worked well at other brands and then implement those systems or processes in place in our business.”
CEO Jessica Wescott said Munroe is a welcome addition to the Stellar Service team. “Zach’s extensive experience in franchise development will be instrumental as we continue to expand our footprint and support our franchisees’ success across all of our brands. His leadership will be vital as we work toward our ambitious goal of adding 45 new franchises in 2025,” Wescott said.
Fostering Franchise Growth
Munroe said his main focus as vice president of franchise development is to lead with transparency and open communication. He said he also believes in the importance of delegating responsibilities when possible. “Franchisors should allocate more toward field and training teams. When you talk to great franchisees, they are quick to give credit to the training and field folks that they are in the trenches with every day. Validation is the key to growing brands, and giving existing owners overwhelming support will only make good things happen.”
Munroe, who holds degrees from the College of Charleston and the University of North Carolina at Chapel Hill, is also an accomplished golfer who played in college.
About Stellar Service Brands
Stellar Service Brands is a multi-brand service organization. Franchises under the Stellar Service Brands umbrella include Restoration 1, a property restoration services provider; bluefrog Plumbing + Drain, a plumbing and drain service company; and Softroc, a leader in rubber surfacing solutions.
