A Look Inside PuroClean’s Commitment to Extreme Ownership
The PuroClean restoration franchise is known for its amazing company culture. So what’s its secret? We asked several leaders from the franchise team and they explained how principles like servant leadership, extreme ownership and active collaboration guide their daily work to help franchisees succeed.
PuroClean’s commitment to supporting and educating franchisees is the backbone of its success. The following insights from PuroClean leaders show what’s behind the company’s culture and the positive impact it makes every day in the communities it serves.
Chrissy VanderWyde, VP of Franchise Relations
We have a team of wonderfully skilled and personable professionals who genuinely care about their roles and responsibilities.
Share your history with PuroClean: It is hard to put into words the impact my time with PuroClean has made on me personally. I have spent over half of my life learning, growing, helping, coaching, and hopefully inspiring people at PuroClean. It is not something I take lightly. It is a privilege and responsibility to help entrepreneurs and fellow team members reach their personal and professional goals.
Describe the culture: The culture is infectious. We have a team of wonderfully skilled and personable professionals who genuinely care about their roles and responsibilities.
Bud Summers, Executive Vice President of Operations
At PuroClean, our focus is on enhancing both the top-line and bottom-line revenue of our existing offices before considering expansion.
What is the core mission of PuroClean?: Some franchise brands prioritize expanding their number of units. At PuroClean, our focus is on enhancing both the top-line and bottom-line revenue of our existing offices before considering expansion. This strategy leads to high franchisee satisfaction. When asked about their experience after several years with PuroClean, the vast majority of our franchisees say it was one of the best decisions they’ve ever made.
Sadiki Cole, Franchise Development Director
Servant leadership, extreme ownership and active collaboration are principals that we live and breathe.
How is PuroClean different from other brands in franchising?: Our first priority is the long-term growth and the success of existing franchises. Our next priority is to enhance their profitability through education and providing the best possible resources. I don’t hear that kind of language from other brands. We’re one team working together.
What is the culture like at PuroClean?: Servant leadership, extreme ownership and active collaboration are principals that we live and breathe. Because we start with them in mind, we are able march to the beat of the same drum. We put the needs of the franchisee ahead of the needs of the franchisor to increase the likelihood of the long-term growth and success of the franchisees.
Matt Bogart, Franchise Development Director
As a company, we serve our owners, and they serve their communities.
How has PuroClean impacted you personally?: I started working at PuroClean in November of 2021, and in every way, PuroClean has lived up to the expectations set pre-hire. The opportunity to bring new owners into a world-class company has been exceedingly rewarding. Personally, it has provided a great platform for continued growth and experience in my franchising career. PuroClean is a great steward of franchising.
How does PuroClean’s culture affect operations?: Culture drives our company from the top down. As a company, we serve our owners, and they serve their communities. We do what we say we will do by the time we say it will be done. We work together as one team — all in one! Our culture influences everyone every day.
Margaret Chebat, Vice President of Account Management, Business Operations
Being part of a company that truly cares about its employees, franchisees and customers is incredibly gratifying.
Describe your role.: My role involves managing and nurturing relationships with our key partners to ensure mutual growth and success. I work closely with our franchise owners to help them leverage these partnerships to maximize their business opportunities and revenue.
What do you love about PuroClean?: What I love most about working for PuroClean is the opportunity to make a real difference in people’s lives. Being part of a company that truly cares about its employees, franchisees and customers is incredibly gratifying and motivates me to contribute my best every day.
For more information about the PuroClean franchise, visit www.purocleanfranchise.com.
