The Sky is the Limit for These CarePatrol Franchise Owners

Care Patrol Franchise

This Husband-and-Wife Team Found Financial Independence Plus Much More With Their Senior Care Referral Franchise

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To Keri and Randy Chipman, financial independence means meeting their financial needs and having the flexibility to do the things they really want to do — such as spending time with their kids. They achieved that and more after they opened their CarePatrol of Utah, a senior care referral franchise, in November 2014. “The sky truly is the limit with this business,” says Keri.

Keri and and Randy Chapman, CarePatrol
CarePatrol franchise owners Keri and Randy Chipman.

Financial Freedom Through Franchise Ownership

Both Keri and Randy agree that achieving financial freedom is not an easy process. “I often say that everyone overestimates what they can accomplish in one year and underestimates what they can do in ten,” Randy says. He suggests sticking with a business for a few years and then you’ll possibly be an “overnight success.”   

The Chipmans know firsthand the difference that the support of a franchise system can make. Prior to joining CarePatrol, the Chipmans owned and operated a small home security business and had a handful of employees. But their business experience was limited. 

They decided to invest in a CarePatrol senior care referral franchise because of its support and proven model and also because they loved the idea of helping families navigate the overwhelming process. 

Their daily routine involves working with family members and team members on a case-by-case basis. “Each family and situation is different and takes on a life of its own. I spend time working with families helping them figure out what type of care they need and want, and what their best options are,” Randy says.  

The Chipmans took an instant liking to CarePatrol founders Chuck and Becky Bongiovanni, who they refer to as salt-of-earth people. “It was a very easy decision to team up with them. Partnering with an experienced franchise took most of the risk away and expedited our learning curve,” Randy says. 

CarePatrol team
Keri and Randy Chipman consider themselves fortunate to have a great team. 

While it can be challenging to find employees, the Chipmans feel fortunate for their staff. “We have an amazing team to help us grow our company.”  

About the CarePatrol Senior Care Referral Franchise

Senior care is one of the most important sectors of the U.S. economy. According to The Washington Post, a whopping 10,000 people will turn 65 every day until 2030.    

CarePatrol franchise owners work with families to alleviate the stress of finding quality senior care. Franchise owners meet with clients and discuss the best care for an aging loved one.  

Franchise owners refer families to the best assisted living, independent living or memory care facilities by following a three-step process. The first step is discovery. They speak with families to discuss the senior’s health concerns, personality type, activity level and more. The next step is presenting the family with three facilities that match their loved one’s needs. They take the families on tours of the facilities and offer advice so the family can make an informed decision. CarePatrol’s individualized guidance for families sets it apart. While some senior care referral companies just send families a long list of potential facilities, CarePatrol gives a personalized list and goes to the facilities with them.

CarePatrol franchise owners should be community-oriented and be equipped to build relationships in their community. Franchise owners enjoy a flexible home-based model, amazing culture and a feel-good business.  

For more information about the CarePatrol senior care referral franchise, visit 

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Haley Cafarella is a passionate journalist and writer for IFPG. In her role as content and marketing specialist, she creates original articles for FranchiseWire and Franchise Consultant Magazine. Her specialties include educational articles about buying a franchise and franchise consulting. She also reports on franchise professionals who were recently promoted or hired through FranchiseWire’s popular HireWire series.

Haley has contributed to a variety of regional publications, including Quo Vadis, New Brunswick Today, and the Trenton Monitor. She holds a bachelor's degree in journalism from Rutgers University.
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