1-800-Packouts Puts Service at the Heart of its System

1-800 Packout franchise

A Family-Like Culture and Strong Leadership Define the National Packout Franchise

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In a word, 1-800-Packouts franchise development manager Jerry Jones describes the culture at 1-800-Packouts as “family.” The first time he met the corporate team at the national packout franchise company, he felt welcomed. “It was like going to Thanksgiving dinner,” says Jones.

Jones joined Five Star Franchising in April 2022, right after the umbrella franchisor acquired the packing and content restoration brand. Even as part of a larger group, 1-800-Packouts still retains its tight-knit, faith-based culture that co-founder and CEO Kevin Loner envisioned when he started the family business in 2015. “The cultures jelled beautifully,” Jones says. “There is a great feeling of support here, where everyone wants to help each other and lift each other up.”

Packing and Content Restoration

The 1-800-Packouts’ business model is as simple as the company’s name sounds. After a home or commercial property suffers damage from fire, smoke or water damage, the 1-800-Packouts team restores its contents from start to finish. The process includes taking inventory, packing up items, cleaning the items and storing them until the customer is ready to take them back.

1-800 Packouts franchise, Jerry Jones,
Franchise development manager Jerry Jones

Most 1-800-Packouts franchisees are multi-unit owners. Currently, there are 24 franchise owners who run 68 locations. Although restoration experience isn’t required, it is beneficial. However, Jones says there are certain intangibles that are must-haves for franchise ownership. These include leadership skills and a servant’s heart.

Franchisees should also have a passion for the business model, the financial fortitude to run it, and a commitment to following the proven system. “We can teach anyone with these qualities the details of running the business,” he says.

Owing a 1-800-Packouts Franchise

1-800 packouts franchise
Franchisee training at 1-800-Packouts

Franchise owners start with about five employees who are divided into two teams: one for packing up and one for restoring items. There are many benefits of franchise ownership, but Jones says that one of the greatest perks of running the franchise is that it’s insurance-based.

“Franchise owners don’t have to compete against lower prices, and they always get paid,” he says. “You can’t beat that.” For more information about the 1-800 Packouts franchise, go to www.1800packoutsfranchise.com.

1-800-Packouts Franchisee Benefits

  • Feel-good opportunity: Franchisees help people in their time of need.
  • Backed by a leader: As the parent company, Five Star Franchising provides support and financial backing.
  • Strong culture: The culture is supportive and family-like.
  • Recession-resistant: This is a needs-based service.
  • Insurance: An insurance-based company ensures prompt and reliable payment.
  • Wide customer base: 1-800-Packouts serves both residential and commercial clients.
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Jill Abrahamsen’s career spans more than 25 years in editorial, design, and marketing roles. As the editorial director of IFPG, she serves as editor-in-chief of Franchise Consultant Magazine and FranchiseWire. Through both platforms, Jill helps franchisors spread the word about their brands and reports on the latest franchise news and trends. A skilled storyteller, Jill communicates franchisor’s messages through feature articles and franchisee interviews.

Jill is an accomplished writer, editor and graphic designer. Her extensive experience includes key roles with major consumer publications, including Boating, Popular Photography, and Design NJ magazines. As founding editor-in-chief of Franchise Dictionary magazine, Jill developed her passion and fascination for franchising which continues to grow in her role at IFPG.
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