The UPS Store, Inc., the world’s largest franchisor of retail shipping, postal, print and business service centers, has ranked #3 on Entrepreneur Magazine’s annual Franchise 500 list of the top franchise brands in the United States and Canada. The UPS Store brand has been in the top five since 2017 and this year’s ranking comes amid a momentous time for the brand as it experiences surging shipping volumes.
“Despite a challenging year that affected us all, I am proud that The UPS Store network continuously operated in its communities when they needed us most, created safe environments for customers, expertly handled incredible shipping volume, and was even able to unveil a new store design that was four years in the making,” said Tim Davis, president at The UPS Store, Inc. “Our franchise owners and their employees are members of the communities they serve, and I am always in awe of their dedication to those communities.”
Deemed an essential business under guidance issued by the White House and as defined within the Critical Infrastructure Sectors by the Department of Homeland Security, The UPS Store locations remained open throughout the COVID-19 pandemic. When small businesses were forced to quickly adapt and consumers shifted more to e-commerce, many turned to The UPS Store to handle the greatly increased mailing, packing, shipping, printing and returns.
A franchisor since 1980, all The UPS Store locations are independently owned and operated, helping each franchise owner understand the needs of their customers. During the pandemic, The UPS Store helped print curbside menus for local restaurants and large signs for drive-by birthday celebrations, as well as ship more online purchases and gifts as travel decreased.