Jiffy Lube International recently recognized Allied Lube Group as “Franchisee of the Year” during an awards ceremony at the annual Jiffy Lube Convention and Trade Show, held this year in Anaheim, CA. The prestigious award is presented to the franchisee that best represents the core values and attributes of the Jiffy Lube brand, including demonstrating a commitment to operational excellence, supporting the professional development of their employees, committing to innovation and providing an outstanding customer experience.
“With more than 80 service centers and growing throughout Texas, Allied Lube Group exemplifies the Jiffy Lube brand,” shared Steve Ledbetter, president of Jiffy Lube International. “The entire organization is committed to providing customers convenient, quality service when they visit Jiffy Lube for their automotive maintenance needs.”
Winning the award in part for its commitment to its employees, Allied Lube Group develops its staff through extensive training and development opportunities. The organization is committed to winning over lifetime customers, and is recognized as a key contributor to the Jiffy Lube Customer Experience Committee, a group that identifies and tests new innovations to enhance the customer experience. To this point, Allied Lube Group places a high priority on customer feedback, which allows service centers to adapt quickly to better serve their customers.
“We are honored to represent the Jiffy Lube brand and to be recognized for this award,” said Richard Paek, CEO of Allied Lube Group. “Allied Lube is proud to provide a wide range of exceptional services in our communities and we continuously strive to identify ways to better serve our customers.”