The Exterior Services Franchise Offers Recurring Property Maintenance From One Source
Homeowners and property managers are often forced to juggle multiple vendors just to keep properties maintained. Gorilla Property Services set out to change that. The brand built its reputation in Canada as a trusted, one-stop provider for exterior home and property services. Now, as the brand expands into the U.S., President Andrew Edwards is bringing both that proven business model and years of his own franchisee experience to the opportunity.
“I’ve been where all the candidates have been,” he says. Before leading Gorilla Property Services, Edwards spent years as a franchisee in the home restoration space, operating within a challenging model with unclear systems. After eventually selling his business, he set out to find and build a more dependable operation.
The answer was Gorilla Property Services, a locally-owned business operating in Canada. “I saw tremendous opportunity,” he says. Edwards acquired the brand in 2020 and transformed it into a franchise system with clear processes and repeatable systems.
Broad Customer Base
One of Gorilla’s biggest advantages is the size and consistency of its market. “We do exterior cleaning and maintenance with property managers, facility managers, shopping centers and homeowners. So every building that you drive by in your community is a potential customer of ours,” Edwards says.
Gorilla is positioned as a one-stop exterior services provider, with a service mix built around required, ongoing maintenance — from power washing to dryer vent cleaning and more. That bundled approach allows franchisees to become a single point of contact, helping them secure recurring contracts and build long-term customer relationships rather than relying on one-off jobs.
Built to Scale
Gorilla Property Services is a home-based, mobile franchise with no brick-and-mortar requirement at startup. Franchisees begin with a protected territory, a fully equipped van or truck and training, then scale by adding crews and vehicles as demand grows.
Technology plays a key role in day-to-day operations. “We’ve created a CRM system that helps franchisees manage the business right on their phone or laptop,” he says. The platform supports scheduling, quoting, dispatch, employee management, marketing, reporting and accounting integration, all streamlining operations and minimizing administrative work.
Edwards is working on developing national partnerships with retailers and property management companies so franchisees can step into existing business. “We have literally every Home Depot in Canada. As we build out the U.S., it is going to be all about national accounts.”
Growth Plans
With more than 50 locations in Canada, Gorilla Property Services is now laying the groundwork for U.S. expansion, beginning with a test operation in Henderson, Nev. To support its U.S. franchise development efforts, Edwards is working with Franchise FastLane. “They are such a delight to work with, and we have had some great traction already,” he says.
Gorilla supports both hands-on and semi-absentee ownership. Owner-operators are typically involved in early sales, relationship-building and operations. Executive owners invest more upfront and hire leadership to manage daily operations and business development. When evaluating potential franchisees, Edwards prioritizes mindset over background. “It takes hours. It takes time. It takes a lot of dedication to be able to grow something and it’s also very rewarding when you do so.”
Exterior Services
Gorilla Property Services provides exterior cleaning and maintenance services for residential and commercial properties. The brand is designed to be a one-call solution for property managers, facility managers and homeowners seeking reliable, recurring service from a single vendor.
Core services include:
- Window cleaning.
- Roof cleaning.
- House washing.
- Pressure washing.
- Gutter cleaning.
- Dryer vent cleaning.
- Graffiti removal.
- Christmas light hanging.
- Snow removal and salting.
Learn more about the Gorilla Property Systems franchise opportunity.
